Privacy Policy

How we handle your personal and property information

Information We Collect

When you request an estimate, schedule service, or contact us, we may collect the following information:

  • Property address and site measurement information
  • Yard photographs and site assessment documentation
  • Service history and landscape maintenance records
  • Seasonal service preferences and scheduling requests
  • Contact information (name, email, phone number)
  • Contact form submissions (name, email, message)

Our hosting provider (Cloudflare) may automatically collect certain technical information such as your IP address, browser type, and referring page. This data is used for security and performance purposes only.

Property Information

Property information you share with us — including your address, yard measurements, photos of your property, and service history — is used solely to provide accurate landscape design, installation, and maintenance services. This information helps us track your property's seasonal needs and maintain quality service continuity. Your property data is never sold or shared with third parties for marketing purposes.

Property Photographs

During site assessments and project documentation, we may photograph your property for design planning, project records, and portfolio purposes. We will not publish or share photographs of your property without your explicit consent. You may request removal of any property photos from our portfolio at any time.

Service Records

We maintain service records for properties we have worked on to provide accurate maintenance history, seasonal scheduling, and continuity of care. Service records allow us to track what was planted, when it was installed, and what treatments have been applied — information essential to providing consistent, high-quality landscape service. You may request a copy of your property's service history at any time by contacting us directly.

How We Use Your Information

We use the information you provide to:

  • Prepare estimates and landscape design proposals for your property
  • Schedule and manage landscape service visits
  • Maintain service records and track seasonal treatments
  • Contact you about service completion, estimates, or follow-up questions
  • Send service reminders and seasonal notifications (with your consent)
  • Improve our services and customer experience

We do not sell, trade, or rent your personal information or property data to third parties.

Third-Party Services

This website uses the following third-party services:

Cookies

This website uses minimal cookies necessary for basic site functionality. We do not use tracking cookies, analytics cookies, or advertising cookies.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you, including property records and service history. To make a request, please contact us using the information below.

Contact

If you have questions about this privacy policy or your personal data, please contact:

Green Haven Landscaping
Chattanooga, TN 37411
info@greenhaven-landscaping.com

Last updated: February 2026

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